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Frequently Asked Questions!
1. Do you sell wholesale?
Sorry, we don't offer any of our products at wholesale prices.
2. Do you ship internationally?
At this time, we only ship fabrics from Katbeary's Fabric Shoppe outside the United States. We hope to be able to offer more in the future. The high cost of shipping is the reason.
If you see something in the other shops on our site that you must have, please email us and we'll work with you! Meowscape cats can be very creative to serve our customers.
Please read the International Orders page for more information before placing an order.
3. Can you make a donation to "xyz" event/cause?
We get many many requests. Sometimes Katbeary says yes, sometimes she puts her paw down and says no. It doesn't hurt to ask!
4. Can you send me a sample?
The only product we offer that we can send samples of are fabrics from the Fabric Shoppe. We'll be happy to send out a swatch or two upon request.
5. Why do I have to order your fabrics by the half yard? Will my order be a bunch of half yard pieces?
The way our shopping cart works we had to set it up this way so our customers could order half yard cuts. If you order a yard or more of one print, you will receive it in one piece. By the way, the prices shown are for one half yard!
6.What are the shipping costs?
Here's a general guide to shipping costs. (effective May 12, 2008)
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One half to two yards |
$2.65
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Two and a half to seven yards |
$5.25 |
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Seven and a half to 24 yards |
$10.50
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Shipping costs will be determined based on the most
economical method available for all orders and will be adjusted
accordingly from the amount that shows up in your shopping
cart.
There are always unique issues that influence these costs.
Flannels and other bulkier fabrics are an example. Sometimes
it's less expensive to ship via regular Priority Mail instead of
the Flat Rate envelope or box. See why Katbeary was crabby so
much of the time? Too much thinking for one little cat! Kohana is doing her best to get up to speed on all of this. We make it a point to keep our shipping costs reasonable but
if you have any questions or concerns, please email us.
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Copyright 2009 Feline Dezine.
All Rights Reserved. |
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